Dear Friends
We are looking for Oracle Order process analyst at Redwood city,CA, please check the Job description and please send me the profiles with best rate.
Order Process Analyst |
Location: | Redwood City, CA (Headquarters) |
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Duration: | 6 Months+ |
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Description |
we secure enterprise information and applications on today’s most popular mobile devices—such as iPhone, iPad, and Android—protecting both company and personal data. An exceptional user experience enhances productivity, whenever and wherever people want or need access. Mobile is on fire. So are we. Join us! Job Location: Redwood Shores,CA. Summary: • This position will interface with Finance, Collections, Sales Operations, Customer Services, IT, Revenue and Field Sales to ensure all business issues regarding customer orders are addressed and resolved. Essential Functions: • Understand all procedures required to process sales orders in an accurate and timely manner using Oracle 11.5.9 / Oracle R12 and in full compliance with company policies. • Take ownership and utilize a customer oriented approach for entering and monitoring all customer orders. • Participate or drive process improvement teams and ad hoc projects for order management processes, policies, systems and tools. • Manage backlog of assigned open sales orders, ensuring that orders flow through the order fulfillment cycle quickly. • Resolve discrepancies and order issues across departments quickly to meet target lead times. • Understand and adhere to company policies, including bookings policy, revenue recognition, business policies, and Channel business procedures. • Proactively identify and help implement enhancements to order management processes and tools to support a positive customer experience, streamline order processing, and provide scaleable solutions. • Provide expertise in testing and troubleshooting system enhancements and upgrades to Oracle as well as other order management tools. Qualifications: • The ideal candidate for this position is an intelligent self-starter who works well in a collaborative team atmosphere. • The successful candidate must be fully knowledgeable with all facets of entering and troubleshooting sales order and contracts in a business model which includes subscription and software services. • Candidate must exhibit excellent time management and problem solving skills in a high change, fast paced environment while maintaining strong attention to detail. • Experience with process and system improvements a must. • Prior experience with Oracle 11.5.9 and Oracle R12 order management and Service Contracts module is required. • Prior experience with SFDC • Familiar with general business concepts associated with multiple channels. • Minimum of two years’ experience in order fulfillment, order management, or customer services is required, preferably within high tech companies. • Strong knowledge of MS Excel and Word. Educational Requirements: • Bachelor's Degree |
Send me the profiles to jawed@cougartech.us
Feel free to contact me on 510 870 3408
Thanks and Regards
Jawed Mohammed
Cougar Tech Inc
41829 Albrae St, Suite #102, Fremont, CA,
Contact:(510) 870 3408 Fax: (510) 280 6060
E-mail: jawed@cougartech.us
Website: http://www.cougartech.us
Yahoo IM: jaweed2028@ymail.com
Google IM: jawed.hr@gmail.com

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